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With a great deal of uncertainty surrounding the ongoing Coronavirus outbreak, many in the travel industry are wondering – rightly – whether or not to encourage travel until there is more clarity on the virus and its associated disease.
Here at Goway, we’ve taken a number of steps to provide more flexibility to those planning their next trip during this outbreak. On top of providing regular Travel Alert updates, accessible through the Goway.com homepage, we’ve implemented a unique program for those that book new trips. For new bookings made through to the end of March, 2020, Goway will provide a Future Travel Voucher valued at 25% of any associated cancellation fees, which will be valid for 1 year from date of issue (terms and conditions apply). If combined with a Cancel for Any Reason (CFAR) insurance program, which we highly recommend, this ensures our guests are completely protected financially, should they need to postpone or change their trip.
In addition to Goway’s efforts to protect our guests’ travel funds, many airports, local partners, and airlines are doing their best to both ensure safety and to encourage travel. From health screenings and specialist cleaning crews in airports, planes, and many sites of interest, to lowered prices and plentiful special offers due to increased inventory, there is plenty of reason to be confident that with a little common sense, it is safe to travel during this time.
Goway’s first concern has always been the health, safety, and security of our travelers. Since starting as a family-run company in 1970, we’ve put the safe experience of our travelers above everything else. This year, as we celebrate our 50th Anniversary, that commitment remains a key pillar of our identity as an organization. Goway’s greatest strength remains our staff, with their collective experience and professionalism, and while there is cause for concern, we wouldn’t be celebrating our 50th Anniversary without providing our clients the support they expect when they need it most, just as we did during the SARS crisis, Ebola, the 2004 Tsunami, times of political upheaval, acts of terrorism, and other events that by their nature negatively impact travel.
To all of our partner agents and travelers, there is nothing more important to us than your safety, and in these uncertain times we will do our very best to provide you with up-to-date information, giving you the ability to plan and book with confidence, in addition to – as always – the best possible experiences at the best possible price.
Should you require more information, or if you would like to speak with a Destination Specialist, please feel free to visit us online or to give us a call at 1 800 557 2841.
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