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Ever since we first opened our doors in 1970, we have valued the experiences of our clients while in destination above all else.

Being a globetrotter means experiencing new things, enjoying new places and exploring and learning about new cultures. But any globetrotter knows that issues will arise from time to time as well.

Whenever our North American offices are closed (including on weekends and holidays), our main Goway telephone lines will play a “we’re closed” phone messaging prompt. While this message states that our main offices are closed, the message also directs callers to an option 2 on the telephone keypad if the caller would like to reach our “After-Hours Helpline.” The messaging prompt is as follows:

“Thank you for calling Goway Travel. We are now closed. If this is an urgent situation and you would like to reach our after-hours helpline, please press 2. If you know the 4-digit extension to leave a direct message, please enter it now. You may press * for the company directory, or, alternatively, to leave a message with our message center you may press 9. Thank you.”

Rest assured, if you encounter an emergency situation, we and our teams on the ground will be available to assist you 24/7/365, getting you back on your way.

Destination Experts